Job – Tradejobscanada4u

User Support Technician

Job Id: 5171

ORTHO WORLD

orthoworld@emailsonweb.net

February 13, 2024

Mississauga

Ontario

Full Time

Wage: $30.00/h

Languages

English

Education

College/CEGEP

Experience

1 year to less than 2 years

Responsibilities

Tasks

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents

Additional information

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Handling heavy loads
Physically demanding
Manual dexterity
Attention to detail
Ability to distinguish between colours
Sound discrimination
Sitting
Combination of sitting, standing, walking
Standing for extended periods
Bending, crouching, kneeling

Personal suitability

Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Honesty

Related Jobs

General Labourer – Landscaping

We are looking for a motivated and reliable General Labourer to join our construction and renovation team. The successful candidate will assist with various tasks on construction sites, ensuring projects are completed efficiently and safely. Key Responsibilities: Assist skilled tradespeople with construction and renovation tasks. Perform physical labour, including lifting, carrying, and moving […]
Civil Engineering Technologist

Acacia Landscape Inc. (https://www/acaciavictoria.com), located at 1018 Beckwith Avenue, Victoria, British Columbia, V8X 3S4, is seeking a full time and permanent Civil Engineering Technologist to join our team for design and implementation of landscaping projects (such as retaining walls, dams, etc,). The successful candidate will be responsible for assisting in the planning, design, and implementation of residential and […]
Finance Officer

Overview Languages English Education College/CEGEP Experience 2 years to less than 3 years Responsibilities Tasks Calculate and prepare cheques for payroll Calculate fixed assets and depreciation Keep financial records and establish, maintain, and balance various accounts using manual and computerized bookkeeping systems Maintain general ledgers and financial statements Post journal entries Prepare other statistical, […]